Monica Max skincare ensures the purity and guarantees quality of our products. Customers may request a product exchange for any reason within 14 days from your purchase. Costumers may request credit card refund or refund check for products returned due to defective product or product damaged in shipment within 14 days from your purchase. Items must be received before the refund or exchange is processed. Our refund or product exchange includes shipping charges you paid when you made your purchase. However, this does not apply to delivery costs if you specifically requested non-standard (express) delivery.
Please note: We do not accept returns on products that were purchased through retailers of Monica Max skincare products. If you have any questions, please contact us at info@monicamax.com
Product Returns may be shipped to address mentioned in your invoice.You may utilize the courier of your convenience. Monica Max skincare is not responsible for product returns lost in transit.
If you have any additional questions after reading our return policy, please contact us at +393349068642 or email info@monicamax.com .